Now, your dream items can reach you first before they hit the shelves. With pre-order, you can get ahead and own your favorite collection without worrying they may sell out. You’ll be assisted personally by our very own team for the whole process. After your purchase, you may sit back, relax, and wait for your dream items to find their way to you.
Pre-order Terms & Conditions:
- A down payment is required for any pre-order items. The down payment should be 20% of the agreed price and paid through bank transfer.
- Cancellation nor exchange is not allowed once the order form has been submitted and the down payment has been paid. If you insist on canceling the order, a penalty charge will be taken from the total of the down payment.
- The estimated time of delivery should be within 30 working days. Although we can trace the shipping of the pre-order item, we cannot state the exact date of its arrival due to some unforeseen circumstances (technical problems from the logistics, natural disasters, clearing customs, etc.). By making the down payment, you agree and are aware of the situation that may cause any delay.
- Once we receive the product, our Customer Service team will contact you. You will have to make the full payment within 3 days. We will proceed with the shipment to your shipping address once we receive the full payment.
- If you cannot be contacted and we have not received the full payment within 3 days, we have the right to sell the product to other customers. If this happens, the down payment can not be refunded. However, you could use it to purchase another product with a total purchase value minimum equal to the down payment.